Japanese Greetings: The Right One for the Time, Place, and Person
Beyond konnichiwa, which greeting fits the morning office, a friend on the street, a shop, or a first meeting, and the bows that go with them.
You learned konnichiwa on day one. Then you walk into a Japanese office at 9 a.m., say it, and get a slightly puzzled look. Greetings in Japanese are not one word you swap in for “hello.” They are chosen by three things: what time it is, where you are, and who you are talking to. Get those three right and you sound natural before you can even hold a conversation.
This guide walks through the real situations: the morning office, a friend on the street, a convenience store, a first meeting, and the moment you leave. If you want to drill these aloud afterward, the phrase practice tool covers every greeting here.
Greetings by time of day
The clock is the first axis. Japanese has three time-based greetings, and only one of them changes with formality.
| Japanese | Romaji | Use when |
|---|---|---|
| おはよう | ohayō | Morning, casual: family, close friends, kids |
| おはようございます | ohayō gozaimasu | Morning, polite: coworkers, teachers, strangers, anyone older |
| こんにちは | konnichiwa | Roughly 11 a.m. to sunset, any politeness level |
| こんばんは | konbanwa | After sunset, any politeness level |
Notice the asymmetry. Ohayō has a plain form and a polite form, but konnichiwa and konbanwa do not change. There is no “more polite konnichiwa.” If you need to be extra respectful at midday, you do it with a deeper bow and what comes after the greeting, not with the greeting itself.
A note on the kana: こんにちは ends in は but is pronounced wa, because it is historically the topic particle. Writing こんにちわ is a common native typo, but learn it with は. If you are still shaky reading these, run the kana quiz until they are automatic.
The morning cutoff is soft. Most people switch from ohayō gozaimasu to konnichiwa somewhere between 10 and 11 a.m. in general life. But there is a giant exception, which is the next section.
The workplace morning ritual
Walk into a Japanese office at the start of your day and the greeting is ohayō gozaimasu, full stop. You say it to the room, or to whoever you pass first, and people return it. It marks “I have arrived and I am starting work,” which is why in some industries it detaches from the clock entirely. In broadcasting, restaurants, hospitality, and anywhere with shifts, people say ohayō gozaimasu when they clock in at 6 p.m. It means “good start of shift” more than “good morning.”
Then there is the phrase that does most of the work in Japanese offices:
| Japanese | Romaji | Use when |
|---|---|---|
| お疲れ様です | otsukaresama desu | Passing a coworker in the hall, starting a call, opening an email, mid-day “hey” |
| お疲れ様でした | otsukaresama deshita | To someone who has finished work or finished a task |
| ご苦労様です | gokurōsama desu | Only downward, boss to subordinate; avoid as a learner |
Otsukaresama desu literally acknowledges the other person’s tiredness from work, but in practice it is the all-purpose coworker greeting: hello, thanks for your effort, and acknowledgment rolled into one. You will say it dozens of times a day in a Japanese workplace and never once feel it is too much. The workplace scenario lesson Day One at the Office runs this whole ritual as a dialogue, from the door to your desk.
Meeting someone for the first time
First meetings have a fixed script, and following it is half the battle.
| Japanese | Romaji | Use when |
|---|---|---|
| はじめまして | hajimemashite | Opening line, first meeting only |
| ○○と申します | ○○ to mōshimasu | Giving your name, humble and safe |
| よろしくお願いします | yoroshiku onegaishimasu | Closing the introduction |
So: Hajimemashite. Jon to mōshimasu. Yoroshiku onegaishimasu. That is a complete, polished self-introduction.
Yoroshiku onegaishimasu has no clean English equivalent, which is why textbooks mangle it into “please be kind to me.” What it really does is formally open a relationship: “we will be dealing with each other from now on, and I am counting on that going well.” You also say it when joining a team, asking a favor, or ending a business email. Treat it as relationship glue, not a literal sentence. The full first-meeting flow, including the handshake-or-bow question, is the focus of Introducing Yourself.
With a deep bow and dōzo yoroshiku onegaiitashimasu you reach job-interview formality. With friends of friends at an izakaya, a light yoroshiku and a nod is enough.
How friends actually greet each other
Here is the part textbooks skip: friends mostly do not say konnichiwa to each other. It sounds like greeting your neighbor, polite but distant. What you actually hear:
| Japanese | Romaji | Use when |
|---|---|---|
| やあ | yā | Light “hey,” spotting a friend |
| おーい | ōi | Calling out to someone at a distance |
| 久しぶり | hisashiburi | ”Long time no see,” casual |
| お久しぶりです | ohisashiburi desu | Same, polite version |
| 元気? | genki? | ”How’s it going?” between friends |
Very often the greeting is just the person’s name with rising intonation, or no greeting at all: friends launch straight into “did you see the game?” The absence of a formal hello is itself the marker of closeness. Running into a Friend plays this out with natural-speed audio so you can hear how clipped these exchanges really are.
Greetings you receive but never return
Step into any shop, restaurant, or konbini and you will be hit with:
| Japanese | Romaji | What it is |
|---|---|---|
| いらっしゃいませ | irasshaimase | ”Welcome,” called out as you enter |
| ありがとうございました | arigatō gozaimashita | ”Thank you,” as you leave |
| またお越しくださいませ | mata okoshi kudasaimase | ”Please come again” |
These are one-way service phrases. Do not say irasshaimase back; it would be like a customer at a drive-through saying “welcome to McDonald’s” to the cashier. The correct response is nothing, or a small nod. When you leave, a quiet dōmo or gochisōsama deshita after a meal is a nice touch that staff genuinely notice, but silence is not rude. At the Konbini walks through an entire shop interaction, including which lines are yours and which belong to the staff.
Saying goodbye, by formality
Goodbyes scale with formality the same way hellos do.
| Japanese | Romaji | Use when |
|---|---|---|
| じゃあね | jā ne | Friends, “see ya” |
| またね / また明日 | mata ne / mata ashita | Friends, “later” / “see you tomorrow” |
| バイバイ | bai bai | Very casual, common among young people |
| お先に失礼します | osaki ni shitsurei shimasu | Leaving work before others |
| 失礼します | shitsurei shimasu | Leaving a room, ending a formal call |
| さようなら | sayōnara | Rare: school settings, long or final partings |
The surprise for most learners: natives rarely say sayōnara. It carries a sense of finality, of parting for a long time or forever, so using it with coworkers you will see tomorrow feels off, almost ominous. Kids say it to teachers at school, and that is most of its modern use. Default to mata ne with friends and osaki ni shitsurei shimasu when leaving work; whoever stays behind answers otsukaresama deshita.
Bowing: the two bows you actually need
You do not need a chart of fifteen bow angles. Two cover daily life:
The nod (会釈, eshaku, about 15 degrees). A small dip of the head and shoulders. Use it when passing a coworker in the hallway, thanking a cashier, acknowledging a driver who stopped for you, or pairing with konnichiwa to a neighbor. It is constant, light, almost a reflex.
The standard bow (敬礼, keirei, about 30 degrees). Bend from the waist, back straight, eyes following down, hold for a beat. Use it with hajimemashite and yoroshiku onegaishimasu, when greeting a client, when apologizing, when thanking someone for real help.
Two things to avoid: do not bow while speaking (bow, then talk, or talk, then bow), and do not bow repeatedly like a metronome out of nervousness. One clean bow beats five shallow ones. Among friends, skip bowing entirely; a wave or a nod is right. And when someone offers a handshake, just shake it. Doing both at once is the classic flustered-foreigner move everyone will forgive but no one requires.
Putting it together
Time, place, person. Morning at work is ohayō gozaimasu no matter what the textbook clock says, midday with strangers is konnichiwa, friends get a yā or just their name, shops greet you and expect nothing back, and almost nobody says sayōnara. Master otsukaresama desu and yoroshiku onegaishimasu and you have covered eighty percent of Japanese social grease. Drill the full set in the phrase practice tool, then go say them to actual humans.
Quick answers
Is it rude to say konnichiwa to coworkers in the morning? +
Not rude, but it can sound oddly distant. Inside a workplace the expected morning greeting is ohayō gozaimasu, and in some industries (TV, restaurants, night-shift work) people say it whenever they start a shift, even at 9 p.m. Konnichiwa is for people outside your immediate group: clients arriving midday, a neighbor, a shop owner.
Do I need to bow back when a cashier or staff member greets me? +
No. Irasshaimase and the deep bows that come with it are one-directional service language. Customers do not return the greeting or the bow. A small nod when they hand you your change or bag is plenty, and a quick dōmo or arigatō gozaimasu on the way out is appreciated but optional.
How do Japanese friends actually greet each other? +
Rarely with konnichiwa. Between friends you hear attention-getters and check-ins instead: yā or ōi to flag someone down, the person's name, hisashiburi if it has been a while, or they just skip the greeting and start talking. Genki? (how are you?) is used, but far less reflexively than the English how are you.
What should I say when leaving work in Japan? +
The set phrase is osaki ni shitsurei shimasu (excuse me for leaving before you), and coworkers answer with otsukaresama deshita. Avoid sayōnara at the office; it sounds final, like you might not be coming back. With close coworkers a casual osaki ni or otsukare also works.
Practice these situations
Keep going: Kana quiz · Free phrase pack PDF