At the checkout counter

1. 1

   温めますか

   atatamemasu ka

   The cashier asks if you want your food heated up. 温めますか means 'Shall I heat it?' Reply お願いします to say yes.

   Use when buying a bento or onigiri, cashier offers to microwave it

   温めますか。

   atatamemasu ka.

   Shall I heat it up?

2. 2

   お箸はいいです / お箸お願いします

   ohashi wa ii desu / ohashi onegaishimasu

   Asking for or declining chopsticks. お箸はいいです means 'no chopsticks needed.' お箸お願いします means 'chopsticks please.'

   Use when cashier asks about chopsticks, buying food to eat later, eating in

   お箸はいいです。/ お箸お願いします。

   ohashi wa ii desu. / ohashi onegaishimasu.

   No chopsticks needed. / Chopsticks, please.

3. 3

   ポイントカードはお持ちですか

   pointo kādo wa omochi desu ka

   The cashier asks if you have a points card. ポイントカードはお持ちですか means 'Do you have a points card?' Reply 持っていません (I don't have one) or 大丈夫です.

   Use when checkout at convenience stores, pharmacies, electronics shops

   ポイントカードはお持ちですか。

   pointo kādo wa omochi desu ka.

   Do you have a points card?

4. 4

   持っていません

   motte imasen

   持っていません means 'I don't have one.' The clean reply when asked about points cards, membership cards, or reservations.

   Use when asked about a card you don't have, declining a membership check, no reservation

   持っていません。

   motte imasen.

   I don't have one.

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